FAQ

We’ve crafted each piece with precision, and want it to fit you just right. You can find a detailed size guide on each product page to help you choose the perfect fit. If you’re in between sizes or need further assistance, feel free to reach out to us.

We hope you love your purchase, but if it’s not quite right, you can return or exchange it within 14 days of receiving your order. The item must be in its original condition—unworn, unwashed, and with all tags attached. For more details, visit our Return & Refund Policy.

For orders within Ukraine, delivery usually takes up to 4 days via Nova Poshta. For international orders, shipping times vary depending on your location, with delivery typically taking between 7 to 21 business days.

Yes, we offer worldwide shipping. Whether you're in Poland, Germany, Italy, or anywhere else, we’ll make sure your order reaches you. Delivery costs and times depend on your location and will be calculated at checkout.

Once your order is on its way, we’ll send you a confirmation email with a tracking number. You can follow the journey of your package through the link provided in the email.

We process orders quickly to get them to you as soon as possible. If you need to make any changes, please contact us immediately after placing your order, and we’ll do our best to accommodate your request.

We accept a variety of payment methods, including credit/debit cards and PayPal. You can choose the option that works best for you at checkout.

Our pieces are designed to be cherished. To keep them looking their best, follow the care instructions provided on the garment’s label. Generally, we recommend gentle washing and air drying.

We’re here to help with any questions or concerns. You can reach out to us via email at lezzzo.store@gmail.com, or through our contact form on the website.